So I am making a planning application online, usually a straightforward enough process, I fill out the form then send a draft of it as a pdf to my Client to check and let me know they are happy with it before I press submit.

Can I do that now? No. Planning Portal have currently removed the function of creating a pdf of the document.

Why?

Because people were emailing the councils large documents and they can’t cope with it.

So now the only way the Client can see the form is to have their own Planning Portal account and sign in to it to have a look through it. Which is time consuming for the Client, to set up an account, filling in all their details, when they generally will never need the account other than for the purpose of checking one form.

They are apparently working out how to fix it. Which is great, considering they are the ones who broke it in the first place.

To see why Planning Portal is creating problems for themselves and everyone else click here